Frequently Asked Questions

Everything you need to know about SINNOMBRE and bedtime storytelling.

General Questions

What is SINNOMBRE?

SINNOMBRE is an AI-powered bedtime story generator that creates personalized, magical stories for children. Each story is unique and tailored to your child's interests, age, and preferences.

What age range is SINNOMBRE designed for?

SINNOMBRE is perfect for children ages 2-10. Our AI automatically adjusts story complexity, vocabulary, and themes based on your child's age to ensure age-appropriate content.

How long does it take to generate a story?

Stories are generated in under 30 seconds! Our advanced AI works quickly to create engaging, personalized narratives so you can start reading right away.

Safety & Privacy

Is the content safe for children?

Absolutely! Every story goes through multiple safety filters to ensure age-appropriate, positive content. We never include scary, violent, or inappropriate themes. All stories promote positive values and wholesome adventures.

How do you protect my child's data?

We take privacy seriously. All data is encrypted end-to-end, we're COPPA and GDPR compliant, and we never sell or share personal information with third parties. You have full control over your child's data.

Can I review stories before reading them to my child?

Yes! You can preview any story before reading it. We also provide parent controls to set content preferences and review all generated stories.

Features & Usage

Can I save favorite stories?

Yes! Save unlimited stories to your library, create collections, and revisit beloved adventures anytime. Your child can request their favorite stories again and again.

Does SINNOMBRE work offline?

Saved stories can be accessed offline. However, generating new stories requires an internet connection as our AI runs in the cloud.

Can I use SINNOMBRE for multiple children?

Yes! Our Family and Premium plans support multiple child profiles. Each child gets personalized stories tailored to their unique interests and age.

What devices can I use SINNOMBRE on?

SINNOMBRE works on all devices - smartphones, tablets, and computers. Start a story on one device and continue on another with seamless sync.

Billing & Subscription

Is there a free trial?

Yes! All plans include a 7-day free trial with full access to features. No credit card required to start your trial.

Can I cancel my subscription anytime?

Absolutely! Cancel anytime with no penalties or fees. You'll continue to have access until the end of your billing period.

Do you offer refunds?

Yes! We offer a 30-day money-back guarantee. If you're not satisfied, contact us within 30 days for a full refund.

Can I change my plan later?

Yes! Upgrade or downgrade your plan anytime from your account settings. Changes take effect at the start of your next billing cycle.

Still Have Questions?

Our support team is here to help!

Contact Support