Privacy Policy

Last updated: November 27, 2024

Introduction

At SINNOMBRE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered bedtime story generator service. We are committed to protecting the privacy and safety of children who use our platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Parent/guardian name and email address
  • Child's first name and age (for story personalization)
  • Payment information (processed securely through third-party providers)
  • Story preferences and interests

How We Use Your Information

We use the information we collect to:

  • Generate personalized bedtime stories for your child
  • Provide, maintain, and improve our services
  • Process payments and manage subscriptions
  • Send you service-related communications
  • Respond to your requests and support inquiries
  • Ensure the safety and security of our platform

Children's Privacy (COPPA Compliance)

We are committed to complying with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. All accounts must be created and managed by a parent or legal guardian.

We only collect the minimum information necessary to provide personalized stories (child's first name and age). We never share children's information with third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information, including:

  • End-to-end encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and updates
  • Limited employee access to personal information
  • Secure payment processing through PCI-compliant providers

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our platform (under strict confidentiality agreements)
  • To comply with legal obligations or respond to lawful requests
  • To protect the rights, property, or safety of SINNOMBRE, our users, or others
  • With your explicit consent

Your Rights and Choices

You have the right to:

  • Access, update, or delete your account information
  • Request a copy of your data
  • Opt-out of marketing communications
  • Delete your child's profile and associated data
  • Request deletion of your entire account

To exercise these rights, please contact us at privacy@sinnombre.com

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and remember your preferences. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

International Users (GDPR)

For users in the European Economic Area, we comply with the General Data Protection Regulation (GDPR). You have additional rights including data portability, the right to object to processing, and the right to lodge a complaint with a supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@sinnombre.com

Or visit our Contact Page